Support Database

Contains help and support for all parts of the AutoView system.
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The audio is silent when watching a flash video on my mobile phone

Category: Playback

The Flash Lite plugin used by some mobile phones does not support the Audio codec used by the Lecture Capture Live plugin to record and broadcast videos. Unfortunately this is a limitation of the current Flash plugin and we are unable to provide a direct solution at present.

If you are the Author of the presentation, then we suggest re-encoding your video using the MP3 codec for the audio if you want your presentation to be viewable on mobile phones using the Flash Lite plugin.

We hope that future releases of the Flash plugin will solve this problem.

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