Support Database

Contains help and support for all parts of the AutoView system.
Page: () 1 ... 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 ... 70 ()

I can't reliably record my video on to the server, there are always glitches and breaks in the video.

Category: Lecture Capture Live

There are a number of reasons for this :-

  • Your internet connection is too slow.
    You can try reducing the video speed/quality if you are unable to get a faster connection.
  • Your internet connection is unreliable.
    If you are using Wifi you should ensure that you have good signal strength and that there are no devices nearby which can interfere with the connection. Some corporate Wifi networks will periodically force your computer to re-authenticate, this can cause gaps in the video stream. Where possible we recommend the use of a wired connection for maximum broadcast reliability.
  • Your computer is too slow.

    AutoView Lecture Capture Live should work on most recent computers, we have used it reliably on a Pentium 3 1.2GHz system with no problems. However, if you have a computer which is slower than this, we cannot guarantee good performance.

Page: () 1 ... 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 ... 70 ()