We cannot guarantee that the information on this page is 100% up to date since new versions of browsers and plugins are constantly being released. However we do endeavour to keep it as current as possible.
AutoView presentation playback testing
Browsers used for testing.
Older versions may work, but this cannot be guaranteed.
- Internet Explorer
- Mozilla Firefox
- Google Chrome
Firefox is the primary development browser, so if you have problem, please try Firefox first so that we can establish if the problem is a bug in our code, or a problem with the browser.
|Flash Video||Real Player||VideoLAN VLC||Java Audio||HTML 5||Quicktime||Windows Media|
|Internet Explorer||OK||OK||Not supported||OK||OK4||OK2||OK|
|Mozilla FireFox||OK||OK||Partial3||OK||OK||OK||Not Supported1|
1 : Windows Media Player sources will be automatically substituted by VideoLAN VLC
in browsers which do not support windows media player.
2 : We have occasionally had problems with Quicktime refusing to display video and only playing audio when running in IE. This appears to be a bug in either Quicktime or IE which we can't work around.
3 : Recent VLC versions (1.1.x) seem to have a bug which prevents them accessing any password protected content. Unfortunately there is very little we can do about this.
4 : IE 9+ only.
AutoView is fully functional under Windows 7 with all options working reliably.
Silverlight support is still included with current AutoView releases, but we are no longer fully supporting this plugin.
Tablets and Mobile Clients
AutoView includes support for tablet and mobile clients, details below:
- iOS/iPad : HTML 5 mode is supported and fully tested on the iPad.
- Android : Flash and HTML 5 are supported in the AutoView code, but this is not yet fully tested.
- Symbian : Flash lite is supported and tested.
Note, only Firefox is officially supported for Linux, other browsers are shown for information only.
|Flash Video||Real Player||VideoLAN VLC||Java Audio||HTML 5|
|Opera||OK||OK||Slide/Subtitle sync fail||OK||OK|
|Chrome||OK||No Slide Sync||Browser can't find plugin||OK||OK|
1 : Flash slides don't work reliably.
Known Problems :
- We have encountered a problem with RealPlayer crashing when trying to play videos. This usually manifests itself by the RealPlayer plugin going blank shortly after pressing the play button. In some cases updating to the latest version of RealPlayer may solve the problem. If the problem persists, open RealPlayer in standalone mode (either from your system menu or by typing 'realplay &' at the command prompt). Select 'tools>preferences' from the menu bar, click the 'Hardware' tab and un-select the 'Use XVideo' check box. This may solve the problem.
- Version 10.0.8 and later of Real Player seems to have a problem with slide/subtitle synchronisation when using embedded event triggers. This is unlikely to affect 3rd party websites using AutoView. We do have a workaround for this problem, but hope that later releases of RealPlayer will fix the problem.
- RealPlayer doesn't seem to be able to pick up the users Moodle session in some cases, so anything which requires the user to be logged in may fail.
Crossover Plugin & Quicktime
Quicktime may partially work under Linux with crossover, but this mode isn't supported. Slide sync is unlikely to work. Linux users are recommended to install VideoLAN VLC instead to view Quicktime videos, VLC should be automatically substituted for Quicktime for presentations which do not have a VLC source configured.
Mac OS X Browsers
|Flash Video||Real Player||VideoLAN VLC||Java Audio||HTML 5||Quicktime|
|Safari1||OK||Not Tested||Not Tested||Not Tested||Not Tested||OK|
|Mozilla FireFox||Not Tested||Not Tested||Not Tested||Dosn't play||Not Tested||OK|
1 : Flash sides don't work correctly.
Note : We do not have any Apple Macs here, so this information is based on user feedback. We are happy to work with Mac users to ensure that AutoView works correctly with Apple software.
Please note, we do not officially support solaris, this is for information only.
|Flash Video||Real Player||VideoLAN VLC||Java Audio|
|Firefox||OK||Plugin crash||Not Tested||OK|
AutoView editing mode testing
At present editing mode is only officially supported with Mozilla/IE 6+ on Windows/Linux. However, if you have test results from other browser/os combinations, we would be happy to post them here.
|Windows||Linux||Mac OS X|
|Mozilla Firefox||OK||OK||Not tested|